Our Services

• Customers can send messages from the Web, PC,
  Mobile or Email. You can sign up on the website and get started in minutes.
• Our support team can assist you getting started and show you how our service can meet your businesses needs.
• January Statistics:
  Average Delivery Time: 9.8 seconds
  Delivery Rate*: 99.68%
  *Within 30 Seconds
  

Does 5CentSMS use Australian based messaging systems?

We do not believe in compromising on Quality. Hence, unlike other SMS Providers, we do not route SMS traffic via overseas gateways in order to reduce costs. We use an Australian based gateway and share a direct & healthy relationship with all the major network carriers. This ensures that your messages will just not simply reach the destination but will reach on time, with 99.9% of our Australian based messages delivered in under 30 seconds.

What is your companies History in the SMS Services market?

We have been consistently serving our customers in the Australian Market for more than 2 years and have grown substantially, becoming Australia's leading low cost message provider. In this time we have seen many SMS operators setting up their business, reselling international messages, but then shut down in almost no time. This leaves their customers in chaos with their wallets empty.

What about replies to the sender ?

When you chose our Web SMS service to send messages, your recipients can reply your messages, as if they were a regular text. At no charge to you. By default reply SMS messages are sent to the mobile number which you entered during your registration process. You have the flexibility of changing this number, anytime you need, to a landline number, or other business number as well as to your business name! You can also chose to receive the replies to your SMS by email, if you setup a Virtual Mobile Number.

Do you provide message delivery tracking facilities ?

Our smart SMS Gateway provides you with various delivery acknowledgements which range from the delivery to the supporting networks, delivery to the user's mobile or if the message has been delayed as the user has their phone switched off. You can even determine the status of all your messages sent to different destinations logging in to your account page. Its all there!

Do you have a Customer Care Center?

We know the importance of solving a problem over the telephone compared to that over the email. Therefore, we appreciate customer support calls and we provide live support to such calls. Also, our business packages do include 24x7 access to our technical experts who can solve most of your technical problems, within no time.

Do you offer a 'Full Money back Guarantee' ?

If we fail to reach your expectation level because of any shortcomings in our service, we would return your purchased messages within 30 days. This statement in itself is a testimony of our confidence in the quality of our services that we promise to deliver to you. 
Our service commitment guarantees that every message you send will be received - or you wont pay for that message.

5c SMS © 2010 Tel. 1800 995 816. All rights reserved.